Shipping policy
Made to Order with Care
Each Saqafah creation is individually handcrafted upon order. Please allow 30 to 45 days for the making of your piece — a process that ensures the finest craftsmanship, exquisite detailing, and our uncompromising commitment to quality.
Shipping & Delivery
Once your order is complete, it will be carefully packaged and shipped through our trusted delivery partners.
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Domestic Deliveries: Estimated 3–7 business days after dispatch
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International Deliveries: Estimated 7–21 business days, depending on your location
You will receive a shipping confirmation and tracking number as soon as your order has been dispatched.
Customs & Duties
International orders may be subject to customs duties or taxes as per the destination country’s regulations. These charges are the customer’s responsibility.
Delays & Considerations
Saqafah pieces are made with patience and precision. Occasionally, slight delays may occur due to custom production schedules or shipping conditions beyond our control. We appreciate your understanding — every piece is worth the wait.